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Professional · Built at hytGenX

AI Sales Workflow & Voice Automation Platform

Voice-calling and tool-calling workflows that book, move, and cancel meetings inside multi-step lead sequences.

Role: Hands-on engineering lead (two-engineer team)
Role
Hands-on lead
Team
Two engineers
Core
Retell + OpenAI

Overview

A sales automation product where leads move through visual, multi-step workflows. AI voice calls check calendar availability and create, update, or cancel meetings through tool calls, and results feed back into the workflow.

Lead workflow

  1. Lead enters workflowVisual workflow engine
  2. Delayed stepMulti-step sequence
  3. AI voice callRetell + OpenAI
  4. Check availability
    Create / update meeting
    Cancel meeting
  5. Webhook processingRetry handling
  6. Transcript analysis → next step
Simplified view.

What I owned

  • Voice-calling and tool-calling workflows with Retell and OpenAI.
  • Calendar availability checks and meeting creation, updates, and cancellations.
  • Webhook processing, transcript analysis, and retry handling.
  • Delayed multi-step lead workflows through the visual workflow engine.

Stack

RetellOpenAI APITool callingWebhooks